TOP 10 Benefits of InTouch CRM
For successful competition in the current IT world you need to know maximum about your customers. You also need to quickly respond to new requirements and market opportunities. You need tools that will help you succeed on the ever changing market to achieve your goals.
- Have all information readily available
It is convenient to have all information in one place and always up-to-date. Tasks, contacts for companies and individuals, calendar, e-mails, business in progress, orders or phone calls.
- Work fully even outside the office
Urge to organize, evaluate, plan or just record information can "get" you anywhere. All you need is a notebook computer with internet connection and you have your company within reach.
- Protect yourself better from information leakage
Staff turnover is always connected with information leakage risks. Information in InTouch CRM is stored outside of your employee's computer so it is sufficient to change the password. It is also not a problem to prevent data export.
- E-mail directly in CRM
While other systems boast that you can use your favorite e-mail program, with InTouch CRM you can do so too but you don't have to. Why would you? Switching between two programs is nothing pleasing.
- Look for information without waiting
InTouch CRM has a really fast search tool that can find any information within a fraction of a second. You don't have to ask a customer on the phone to "hold on" until you find it.
- Be organized and productive
Do you need to work with PDA or have the same contacts in your phone as in CRM? You can use mobile synchronization by means of SyncML, which is supported by most of the organizers or smartphones.
- Get to know relations, links and context of your information
You can easily browse through the information in InTouch CRM with a click of a mouse. Everything that has a logical link is linked with reference that you just click on.
- Be part of your team
InTouch CRM provides for internal company communication. You can easily delegate tasks, share calendars, establish priorities. Whenever a task is "past due" you will know about it.
- Don't transcribe information between different systems
InTouch CRM has XML based interface available to communicate with other information systems. Thanks to this, it is possible to create comprehensive and integrated solutions (information systems)
- Let InTouch CRM adapt
The system can be easily extended by custom forms, print-outs or calculations. Anything you need for data acquisition or managerial decisions.
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